Billing & Invoicing Guidelines

We appreciate your partnership with Obsidione and strive for efficient and accurate processing of inbound invoices. To ensure a seamless experience, please adhere to the following guidelines for submitting invoices. Please note that any invoices not submitted in accordance with these guidelines will not be accepted.

We have specific official invoicing addresses designated for different business units and locations within our organization. It is crucial that you send your invoices to the correct address. Please contact your designated procurement or accounts payable contact person to obtain the accurate invoicing address. Invoices sent to incorrect addresses may not be processed. Make sure to get the correct address for the correct subsidiary.

1. Electronic Invoice Submission (preferred)

We are registered in the Norwegian ELMA (Elektronisk Meldingsutveksling) registry for EHF (Elektronisk Handelsformat) invoices. Therefore, we strongly encourage you to submit all invoices electronically in the EHF format.

2. Invoice Format

Invoices submitted must be in a legible and standardized format. Acceptable formats include:

  • EHF (Elektronisk Handelsformat)
  • PDF (Portable Document Format)
  • TIFF (Tagged Image File Format)

3. Invoice Content

Each invoice submitted should contain the following essential information:

  • Supplier Name and Contact Information
  • Invoice Date
  • Invoice Number
  • Purchase Order (PO) Number (if applicable)
  • Project Name & Project Dates (if applicable)
  • Description of Goods/Services
  • Quantity and Unit Price
  • Total Amount
  • VAT Number (if applicable)
  • Payment Terms
  • Bank Details for Electronic Funds Transfer (EFT)

Please ensure that your invoices comply with all relevant local and national tax regulations and invoicing requirements. Invoices that do not adhere to the guidelines mentioned above will be rejected in full. Please note that the rejection of invoices does not entitle the supplier to receive payment for the disputed invoices. Rejected invoices may cause significant payment delays, leading to increased administrative overhead for both parties. It is imperative to follow the provided guidelines to ensure timely invoice processing.

We kindly request that you refrain from sending any payment links or processing credit card payments in your invoice submissions. Our invoicing and payment processes are structured to handle electronic funds transfers (EFT) and other approved payment methods. Unfortunately, we are not equipped to click payment links or process credit card payments directly.

Your cooperation in this matter will ensure a smooth invoicing process and timely payment for your services or products. If you have any questions regarding payment methods, please contact your designated procurement or accounts payable contact person for further clarification.

Thank you for your cooperation.